Privacy Policy
At TVAK Skin Clinic, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how TVAK Skin Clinic may collect, use, store and protect information when you visit our website, contact us, book an appointment, or use our services.
TVAK Skin Clinic is a dermatology, aesthetic and laser clinic in Vadodara providing skin, hair, dermatology and aesthetic treatments under the care of qualified medical professionals.
By using our website or submitting your information through our contact or appointment forms, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Phone number
- Email address
- Appointment or enquiry details
- Information you provide when contacting the clinic
- Details related to your treatment enquiry or consultation request
- Website usage information, such as pages visited, browser type, device information and approximate location
- Any other information you voluntarily provide through forms, calls, messages or other communication channels
Please avoid submitting unnecessary sensitive medical information through website forms unless it is specifically requested for your enquiry or appointment.
2. How We Use Your Information
Information provided to TVAK Skin Clinic may be used for legitimate clinic and website-related purposes, including:
- Responding to enquiries and requests
- Scheduling and managing appointments
- Communicating with you about your enquiry or appointment
- Providing information about our dermatology, skin, hair, laser and aesthetic services
- Improving our website, services and patient experience
- Maintaining website security and preventing misuse
- Understanding website usage and improving website performance
- Meeting applicable legal, regulatory or administrative requirements
We do not use your personal information for purposes unrelated to your interaction with TVAK Skin Clinic without a valid reason or appropriate consent where required.
3. Medical and Treatment Information
If you choose to share information relating to your skin, hair, medical history, previous treatments or other health concerns with TVAK Skin Clinic, such information may be used by the clinic for consultation, treatment planning, patient communication and related healthcare purposes.
Medical information should be shared through appropriate and secure channels whenever possible.
4. Website Forms and Appointment Enquiries
When you submit an enquiry or appointment request through our website, the information you provide may be received by TVAK Skin Clinic or by service providers supporting the website and communication process.
This information may be used to contact you regarding your request, confirm an appointment or provide relevant information about the services you have asked about.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic and provide a better browsing experience.
Cookies may help us understand:
- Which pages visitors access
- How visitors interact with the website
- Website performance and technical issues
- General traffic patterns and usage trends
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services for purposes such as website analytics, security, appointment enquiries, communication, maps, advertising or other website functionality.
These third-party services may collect or process certain information according to their own privacy policies and terms. TVAK Skin Clinic does not control the privacy practices of independent third-party services.
Where applicable, visitors should review the privacy policies of the relevant third-party service providers.
7. Google and Advertising Services
TVAK Skin Clinic may use services provided by Google or other advertising and analytics platforms to understand website performance, measure advertising activity or improve the relevance of online communications.
These services may use cookies or similar technologies to collect information about website interactions.
Users can manage certain advertising and privacy preferences through the settings provided by the relevant platforms and their web browsers.
8. How We Protect Your Information
TVAK Skin Clinic takes reasonable measures to protect the information collected through its website and communication channels against unauthorized access, misuse, alteration or disclosure.
However, no website or online transmission can be guaranteed to be completely secure. For this reason, we recommend that visitors avoid submitting confidential information through unsecured channels unless necessary.
9. Sharing of Information
TVAK Skin Clinic does not sell or rent personal information to third parties.
Information may be shared where reasonably necessary for:
- Providing requested services
- Managing appointments and enquiries
- Website hosting, maintenance or technical support
- Website analytics or communication services
- Meeting legal or regulatory obligations
- Protecting the rights, safety and security of the clinic, its patients, visitors or others
Third-party service providers receiving information for these purposes are expected to handle it in accordance with applicable requirements.
10. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including appointment management, patient care, administrative requirements, legal obligations and legitimate business purposes.
The appropriate retention period may vary depending on the type and purpose of the information.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Ask what personal information we may hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To make a privacy-related request, please contact TVAK Skin Clinic using the contact details provided below.
12. Children’s Privacy
Our website is not intended to knowingly collect unnecessary personal information from children.
Where a parent or legal guardian contacts TVAK Skin Clinic regarding a child’s dermatological concern or appointment, information may be collected as reasonably necessary to provide the requested healthcare service.
13. External Links
Our website may contain links to external websites, social media platforms or other online services.
Once you leave the TVAK Skin Clinic website, the privacy practices of the external website will apply. We encourage visitors to review the privacy policy of any external website they access.
14. Changes to This Privacy Policy
TVAK Skin Clinic may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact TVAK Skin Clinic.
TVAK Skin Clinic
5th Floor, Ishaan Building, Opposite Reliance Mall,
Old Padra Road, Vadodara, Gujarat – 390015
Phone: +91 70419 13305
For privacy-related questions, please mention “Privacy Policy” in your communication so that your request can be directed appropriately.
16. Consent
By using the TVAK Skin Clinic website and voluntarily submitting your information through our website forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy.
TVAK Skin Clinic is committed to handling personal information responsibly while providing dermatology, skin, hair, laser and aesthetic care to its patients.